The Client needed me to update the design as well as the functionality of their supply chain software. The project took two weeks to complete and was completed in four phases. The phases of the project were as follows Discovery, Define, Develop, and Deliver.
The product contains many windows under the umbrella of GAINS so I only focused on the most used windows for now. The first thing I did was interview existing customers and some super users of the software. I conducted six interviews and gathered a lot of information.
After I did my user interviews and I noticed a lot of similarities within the interviews.
GAINS showed a lot of data and it needed to be easier to read.
They needed a style guide to be more organized
A lot of the functionality is hidden and hard to understand.
After I fixed these problems with the selected windows complaints from the customers decreased by 47%. The stake holders were very pleased with this work and it was implemented to other windows of the software.
Below are the windows I redesigned for GAINSystems.